To ensure your automatic watch runs smoothly, it’s essential to keep the power reserve maintained. Wearing your watch regularly for 8-10 hours(a day) will keep the movement wound, but if you’re not wearing it every day, consider using a watch winder. This device mimics the motion of the wrist, keeping the watch’s mainspring wound and ensuring the power reserve remains full. It is always good to build power-reserve in a completely stopped watch before wearing it. One can wind the same via the crown, around 20 to 30 times, to build torque in the mainspring. The higher the torque/reserve in the mainspring, the better the accuracy output of the timekeeper.

For quartz watches, it’s crucial to change the battery on time to prevent potential damage from a dead or leaking battery. A depleted battery can cause the movement to stop, and in some cases, the acids from the battery may leak, leading to corrosion and costly repairs. We recommend having your battery checked and replaced by a professional every 1-2 years, depending on the watch’s usage and the manufacturer’s guidelines.

Following the maintenance schedule recommended by your watch’s brand is vital to preserving its longevity and performance. Typically, mechanical luxury watches should be serviced every 3-5 years, but this can vary based on the brand and how the watch is used. Regular maintenance service ensures that all components are clean, lubricated, regulated and functioning correctly, preventing wear and tear that could lead to more significant issues down the line.

If you use your watch for swimming, diving, or other sports activities, it’s essential to have its water resistance checked and updated annually. Over time, the gaskets that keep water out can degrade, reducing the watch’s ability to withstand moisture and dust. Annual testing and resealing by a professional authorised service centre will ensure your watch remains water-resistant and protected during your activities.

Magnetic fields are everywhere—from smartphones and laptops/tablets to household appliances and bedside electronic- all of these emit an electromagnetic field around them. This electromagnetic field can magnetise certain watch movement components and can disrupt the accuracy of your mechanical watch. If your watch starts running fast or slow suddenly, it may have been magnetised. To prevent this, avoid placing your watch near these devices for a long period of time, and consider having it demagnetized by a professional if you suspect it’s been affected. We recommend using anti-magnetic watch cases or storing your watch in a non-magnetic environment when not in use.

Setting the date on your watch requires care, especially if it has a mechanical movement. Never change the date between 9 PM and 3 AM, as this is when the date-change mechanism is engaged, and forcing it could damage the movement. Always ensure the hands are outside this range before adjusting the date. If unsure, consider advancing the time forward until the correct date and time are displayed. When in doubt, refer to your watch’s manual or consult a professional.

Store your watch in a clean, dry environment away from direct sunlight, excessive humidity and strong magnetic fields. Keeping it in its original watch box or a protective watch case lined with a micro-fibre material helps prevent dust and scratches. If you own multiple watches, store each separately to avoid contact between cases and bracelets.

A watch winder is not essential for simple automatic watches. If you wear your watch regularly, normal wrist movement will keep it wound. A watch winder can be useful if you rotate between several watches or own complicated mechanical watches, such as perpetual calendars or annual calendars, where resetting the calendar can be time-consuming.

If you choose to use a watch winder, ensure it is programmed according to the manufacturer's recommended winding direction and turns per day (TPD). Excessive winding cycles may place unnecessary wear on the automatic winding mechanism over time.

Gently wipe the case and bracelet with a soft microfibre cloth after wearing your watch to remove perspiration, fingerprints and dust.  Leather straps should not be immersed in water. Avoid household cleaning chemicals, abrasive materials or ultrasonic cleaners unless recommended by the manufacturer.

Yes. Luxury watches are designed to be worn and enjoyed regularly. In fact, regular use helps keep lubricants circulating within an automatic movement.

However, every watch has its intended purpose. A dress watch should not be treated like a dive watch, and even sports watches should be protected from unnecessary impacts, extreme temperatures, strong magnetic fields and activities beyond the manufacturer's recommendations.

Choosing the right watch for the right activity is one of the best ways to preserve its long-term performance and value.

It depends on your watch's water-resistance rating, its condition and whether its water resistance has been professionally tested recently.

As a general guide:

• 30 metres (3 BAR): Splash-resistant only. Not suitable for showering or swimming.

• 50 metres (5 BAR): Suitable for light water exposure but generally not recommended for swimming.

• 100 metres (10 BAR): Generally suitable for swimming, provided the watch is in good condition and the crown is fully secured.

• 200 metres (20 BAR) or above: Typically suitable for recreational diving, subject to the manufacturer's recommendations.

Hot showers, steam rooms and saunas should generally be avoided, regardless of the depth rating. Heat can cause gaskets to expand and contract, reducing their sealing performance over time.

If you regularly swim or dive with your watch, we recommend having its water resistance professionally tested at least once a year.

Water resistance relies on a series of precision-engineered gaskets and seals fitted around the crystal, crown, pushers and caseback.

These components naturally deteriorate over time due to ageing, temperature changes, perspiration, chlorine, saltwater, cosmetics and normal wear. As the seals lose their elasticity, their ability to prevent water ingress gradually decreases.

For this reason, water resistance is considered a maintenance item rather than a permanent feature. Regular inspection and testing help ensure your watch continues to perform as intended.

Visible condensation or moisture beneath the crystal usually indicates that water or humidity has entered the watch case.

Even a small amount of moisture can lead to corrosion, contamination of lubricants and damage to the movement if left untreated.

If this occurs, avoid operating the crown or pushers and have the watch inspected by an Authorised After-Sales Service Centre as soon as possible. Prompt attention significantly increases the likelihood of preventing long-term damage

For watches frequently exposed to water, such as during swimming or diving, water resistance should be checked annually. It should also be tested whenever the watch is opened for battery replacement, servicing or repairs, as opening the case may require new seals and verification testing.

Mechanical watches are precision instruments rather than perfectly accurate timekeepers. Small daily variations are normal and depend on factors such as movement design, temperature, position, power reserve, magnetism and wearing habits.

If your watch suddenly begins losing significantly more time than usual or stops maintaining its normal accuracy, it may require regulation, inspection or servicing by a qualified watchmaker. There could be a possibility of reduced lubrication within the movement, causing friction and hampering the free movement of the gear train, making the watch lose time.

A watch that suddenly gains significantly more time than usual is often magnetised, although movement wear, impact or changes in lubrication may also affect accuracy.

If your watch begins gaining several minutes per day or its performance changes unexpectedly, it should be inspected to determine the underlying cause before further use.

Many everyday objects generate magnetic fields strong enough to affect a mechanical watch.

Common sources include:

• Laptop speakers

• Tablet covers with magnetic closures

• Wireless phone chargers

• Bluetooth speakers

• Magnetic phone mounts

• Handbag and wallet magnetic clasps

• Induction cooktops

• Certain medical and industrial equipment

Prolonged exposure can magnetise the hairspring inside the movement, causing the watch to gain time or behave inconsistently.

One of the most common symptoms of magnetisation is a mechanical watch that suddenly begins gaining significant time despite previously keeping accurate time.

Other signs include inconsistent accuracy or erratic performance. A qualified watchmaker can confirm magnetisation using specialised diagnostic equipment, and the condition can usually be corrected quickly.

Yes. In most cases, magnetisation can be removed using a professional demagnetising device without dismantling the movement. If inaccurate timekeeping continues after demagnetisation, a further technical inspection may be required.

Yes. Standard airport metal detectors and security scanners do not normally affect mechanical or quartz watches.

When passing through security, avoid placing your watch loosely in a tray where it could be scratched or misplaced. If you are travelling with high-value timepieces, consider using a dedicated travel pouch or requesting a manual inspection where permitted.

Always carry your watch in your hand luggage rather than checked baggage.

If travelling with multiple watches, store each one in an individual travel case to prevent scratches and impacts. Avoid exposing your watches to extreme temperatures, prolonged humidity or strong magnetic fields during travel.

If you are travelling internationally with particularly valuable watches, it is also advisable to keep purchase documentation or ownership records readily available for customs or insurance purposes.

Store your watch in a clean, dry environment away from direct sunlight, excessive humidity and strong magnetic fields.

Mechanical watches should be stored with the crown in its normal position. Quartz watches that will remain unused for extended periods may require battery inspection or replacement before storage to reduce the risk of battery leakage.

Before wearing the watch again, inspect it for any signs of moisture, damage or reduced performance. If it has not been serviced for several years, a professional inspection by an Authorised After-Sales Service Centre is recommended before returning it to regular use.